Int-14-bw probe 4 disconnects after 20 seconds

Questions & Answers
1

Hi, probe 4 disconnects 20 seconds after removing from dock. When I place it back in dock, it says charging 58% then flashes to 100% but then connects and disconnects after removing from dock. Has the battery died? Brand new, first time using.

2

Hello,
Just to confirm, the Probe 4 was not tested in an oven or high temperature environment?
It was just removed from the charging case and placed next to it and then this issue occurred?
If yes, please connect the INT-14-BW to the INKBIRD app and remove probe 4 via the app and re-add it, does the problem resolve?
f it still has problems, please provide order information and a problem video to email support@inkbird.com for after-sales service.
Since forum posts are public, these may involve private information, please do not reply here.
Thanks.