Alarm Alerts to phone from IBS-M1

I am trying to get alarm alerts pushed to my iPhone. I have allowed all notifications for the InkbirdPro app in my phone settings. I have set up a lower temp limit on the app, and the alert generates in the app when the lower limit is crossed, and it shows up in alarm history, but I can’t figure out how to get the notification pushed to my phone. Do I need to do something with the Linkage option? When I try to add my sensor (IB-P01R), it doesn’t do anything - just an endless loop that will not allow me to add. I can not find any setting on the app to enable alert pushes, etc.

Also, once I figure this out, do you have to have the app open in order to get the notifications? The reason I am using this is to monitor the temperature of my hot tub and get alerts if the temperature drops below the lower limit so that I can take action and avoid the unit freezing in cold temperatures. Getting an alert is critical to know there is an issue.

Hello,
Alarm notification is when the app is running in the background, or when the phone is on the lock screen, it will trigger a notification in the phone’s notification bar if the temperature exceeds the alarm range.
Please use the INKBIRD app, which is based on the Inkbird pro app upgrade.
Please ensure that the notification function and ringtone function of your phone are on and the notification function of the app is on.
Please make sure that the device is kept connected to the network.

I am going to return, as it isn’t giving me the functionality that I need. Was under the impression I would get notifications whether the app was open or not. Works fine when I am at home and on WiFi, but not when I am away, which is what I was looking for. If there is a better way for me to return than Amazon, let me know.

May I know if you are connecting the IBS-M1 to the home 2.4GHz wifi router?
Normally, if the IBS-M1 is in range of your home 2.4GHz wifi signal, it is possible for your phone to view data and receive notifications remotely using other networks.

Maybe I didn’t have it in the 2.4 band. One thing that might be helpful as an improvement in the App is to pull up the available WiFi networks instead of having to type in a network name. That is more common with Apps.

I am having the same issue. I bought this product with the understanding that I’d receive push notifications to my phone when the temperature reads below or above the range I’ve set. However I’m only receiving messages in the app, and they’re delivered silently, so I have to manually check for them. This is not helpful for alerting me of time sensitive emergencies that need my attention when I’m away from home.

It is working for me now. The alerts are coming to my phone, even when remote and I don’t have the app open in the background.

Did you change something in the app to start receiving push notifications? You mentioned creating a linkage before, but I don’t think that’s an option with just the one device.

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Just allowed all notifications for the App, allowed location while using, etc. Ran some tests using ice water both when inside my house and away, and got the notification. Will try again to make sure.

Ciao io ho lo stesso problema, ho abilitato tutto ma non mi arrivano le notifiche, puoi aiutarmi ?
grazie

Id love to know what you did!

Or if a moderator can answer. I cant even figure out how to make a post on this forum! Need push notifications!

I have IBS_M2 gateway with IBS-P02R floating hot tub sensor.

I have the alarms set and they are showing within the messages and alarm area in the app, when I search for them. Ive gone as far as creating a widget to have a large view of the temperature on my lock screen (of course I have to manually refresh) and setting up a smart automation to message me if it gets low. None of these generate a push notification on my phone. Ive checked all settings within the app and through my phone for what it allows for the app and in general. Im stumped!

This is a serious issue as the hot tub is in very cold climate airbnb where it must always be guest ready. We have lots of power outages in the area….so an alarm when wifi is lost is also great.

Hello,
Sorry for the delayed reply.
The following settings may affect the app’s push notification function. Please check if they are all enabled:

  1. In the phone settings, turn on the permissions of the INKBIRD app. Turn on the ringtone, vibration and notification, and turn off the do not disturb function.

  2. In the INKBIRD app settings, notification functions are turned on: INKBIRD app - ME - Message Center - ‘Settings’ icon in the upper right corner.
    Please refer to this picture:

  3. Please enable INKBIRD push notification through INKBIRD app - ME - Personal Information. Then, please log out and log back into the INKBIRD app to ensure it is works.
    (If it is already enabled, please restart it, then log out and log back into your INKBIRD app account.)

Since the automation feature is still under development and needs more time to be perfected, please do not use it for configuration.