Hey everyone
I have the temp and humidity senor with the wifi gateway. I’m using it to make sure a freezer at another location is never over temp.
I’ve been testing it, and I’ve noticed I can get the notifications to make a sound on my phone.
Other apps are doing it no problem. I have notifications on. Both in my phone and my App.
Anyone have any insight?
Hello,
Could you please check:
In the phone settings, turn on the permissions of the INKBIRD app. Turn on the ringtone, vibration and notification, and turn off the do not disturb function.
In the INKBIRD app settings, notification functions are turned on. Then please log in to the INKBIRD app again.
If you enter ME - Message Center, is there a record of the alarm not being triggered? If not, please make sure the alarm is set correctly.
If it still doesn’t work, please provide your country, phone model, product model, alarm settings screenshot, and device ID to email support@inkbird.com.
Since forum posts are public, these may involve private information, please do not reply here.
Thanks.
