Thermostat sudden failure ITC-308 WFI - fixable?

Questions & Answers
1

Hi,

I have an Inkbird Temp Controller ITC-308 WIFI. It was working well, but the thermostat has suddenly failed…

It’s dramatically over-estimating the temperature. When the actual (confirmed) water temperature is 19C, it reads 30C, sets off the high temperature alarm (‘AH’ / ‘APP’) and starts the cooling fan(!!)

It’s 21 months old.

Please advise what to do. Can this fault be fixed?

(Because Ink Bird only warranties the temperature sensor - the most important part! - for a measly 12 months, I suspect it’s because they know it will fail soon after. They can get people to buy a new one every year or two. Please tell me I’m wrong :confused: )

Target temperature is 23.4C.
Low temperature alarm set to 20.5C.
High temperature alarm set to 28.0C.

Thanks for any clever fixes!

2

Hello,
Please check that the probe is intact. It has not been in contact with corrosive objects/liquids.
Please clean the probe and cable, and then blow it dry with a hair dryer, does it work?
if not, please provide the problem description and order information to email support@inkbird.com, maybe they can offer a next step solution.
Since forum posts are public, these may involve private information, please do not reply here.
Thanks.