Sous vide stopped mid cook

My sous vide was set for 30hrs. It stopped after 15hrs and anytime I attempt to restart, it turns on for one second and then back off again. The wifi indicator is blinking although I never used the app or wifi. Unit started working no problem but shut off randomly.

Please check if it reads correctly?
Is its water cycle running when it’s working?
Could you provide order information and problem video to for after-sales service?