ITC608T stopped controlling humidity - how do I troublshoot

Questions & Answers
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1

Hi, my ITC608T stopped controlling the humidity this morning. Now my reptifogger is on at all times raising my reptile’s cage to 100% humidity. It worked fine for two years and today stopped controlling just the humidity without any reprogramming. How do I troubleshoot and what am I looking for?

2

Hello,
If only one humidity probe is inserted into the ITC-608T, and the humidifier is plugged into work1, please refer to the following troubleshooting steps:

Just in case, please check the humidifier’s power rating:
ITC-608T models support 120V AC, 15A, 1800W max.
Humidifier wattage must match the ITC-608T’s output.

If the humidifier’s power is within the range, please refer to the following testing method:
Ensure the humidifier is properly connected to the ITC-608T work 1.

  1. Unplug the controller.
  2. Hold the ‘SET’ button
  3. Plug the controller to power on, then release the ‘SET’ button
  4. Quickly press the ‘down’ button, please do not press the ‘up’ button. The work 2 indicator light and work 2 output will be on. Is the humidifier working?
    What should happen:
    When the work 2 indicator light is on, the work 1 output will not work.

If work1 is still working, please provide your order information and the problem to email support@inkbird.com for after-sales service.