ITC 306A V.40 CSV files

Hi all,
I recently got an inkbird Aquarium temperature controller. Im very happy with it so far. However when im trying to pull the CSV files out,it only allows me to go back a few days or data. So for example i set up the controller on the 19th Dec 2023, but when i go to extract the data, the CSV file will only show from 30th Dec 2023 onwards, i am filtering the correct dates on the data export part,but its not going back to the 19th Dec when the file is exported out. The chart shows updates every 15 mins.

Anyone got an idea on this? Its via the inkbird app on my phone that im pulling the data from.

Thanks
G

Hello,
Is it possible to make a screen recording of the problem and email it to support@inkbird.com?