Using the wiring diagram I found in this community, I wired up my controller for same voltage in as out. I attached a PTC heater and set the temp to 145F. I set up a test rig by placing the heater in a box to heat the inside of the box. The controller seemed to work perfectly.
At this point it was time to design my hot box, but before I started on that, I thought I should give the heater and controller a more realistic test. I need to keep sprayed epoxy at 176F for two hours in an insulated box. I set up my test ring and plugged in the controller. Instantly, the GFCI in the plug blew. The controller was not on and so there was not a load being pulled. I disconnected all wires accept for the power supply to pins 1 and 2. The GFCI plug blew again. Is there anything I can do about this, or simply return it?
Hello,
Just to confirm, is the power supply used 110V? Is the input to the device also 110V?
Can you provide a photo of the wiring? This can help us check if there are any details that we have overlooked.
Thanks.
Sorry Tania, but I already returned it. It was plugged into 110VAC. Also, it was working perfectly at first so I know the wiring was good. The next time I turned it on nothing happened.
OK, most INKBIRD products have a 1-year warranty. If you purchase an INKBIRD product and encounter a problem in the future, please feel free to provide the order information and problem description to the email support@inkbird.com for timely after-sales service
Hi Tania, I discovered that I have not actually returned the controller. I found it waiting to go out to be returned. I think the problem with the controller is that the device I plugged it into uses about 1300 watts. So perhaps I ”cooked” it by mistake. I don’t feel good about returning it as it was my fault this happened. I’ve retrieved it from the outgoing bin.
I also wanted to say – and should have before – that I am impressed by being contacted for support. I have bought thousands of items from Amazon and cannot remember one other time a company contacted me to fix a problem. So, vary well done for that.
I intend to leave a 5 start review simply based on your support policies.
I need a controller that can handle up to 1500 watts, sets narrow temperature range to hold my oven at, and has a built in timer. Do you sell such a controller?
INKBIRD recently released a new model C226T. If you use a 1300W~1500W heater, maybe you can see if it meets your needs?
The probe temperature detection range is -40℉~212℉, and it has 4 time modes.
But please understand that its stock has not yet arrived at the warehouse, it will take some time before it can be purchased.
