Hello,
Please be aware that the ISC-027BW imposes certain limitations on mobile phone and router configurations.
Please ensure all permissions for the INKBIRD app are enabled within your mobile device’s settings.
Please ensure the mobile device’s location services are enabled.
For router configuration, please refer to this post:
If the issue persists, please kindly provide a brief video demonstrating the operation process and send it to support@inkbird.com. Technical personnel will investigate.
Thanks.