ISC-007bw Wifi and Temp reading issues

Questions & Answers
1

I’ve used the ISC-007bw maybe 3-4 times and didn’t have issues. I went to use it Sunday and had 2 odd issues:

  1. would not connect to Wifi (no changes to my network). It did connect via Bluetooth. I was not able to reset the Wifi connection, pressing/holding the Wifi button did not make the light blink fast (or slow) so I could not re-enter the Wifi Set up Mode

  2. I was getting some very odd temp readings, so after poking around I noticed:
    a) when no probes were plugged in, it was reading 9 degrees but…
    b) somehow all 3 ports were adjusted up 32 degrees so after a probe WAS plugged in, it was reading 32 degrees too hot

I used a thermapen later on with some boiling water and realized the Inkbird was off by ~30 degrees, that is when I dug through the menus to see the adjustments were made, which is odd, but even odder, it was showing 9 degrees with no probe plugged into the ports.

What is going on with this device - the Wifi being the biggest concern.

2

@Tania - any thoughts?

3

Hello,
Just to confirm, are you using the latest version of INKBIRD APP?
Please note that the WIFI button is a touch screen button. If still having problems, is it possible to provide a video to show: long press the WIFI button for 3 seconds, the WIFI indicator will not flash; no probe inserted, but the ISC-007BW screen will show the 9 degrees reading? Please send the video to email support@inkbird.com. Please provide the order information and phone model together.
For probe reading deviation, please refer to:
Please put the probe and probe’s cable (excluding the probe’s plug) in a 150C (302 F) oven for 30 minutes, then test it with boiling water ( please hang the probes and do not let it touch the container).
Can it work?

4

Hi @Tania

  1. the App is “InkBird Pro v 3.5.8”
  2. The reading of 9 degrees with no probe inserted has been fixed - for some reason all 3 probes were set to +32 degrees so I had to adjust them back down to 0. I never did this so no idea why it happened
  3. The Wifi button - I press it for 3 seconds, the Wifi light doesnt blink fast, it doesnt blink slow, it is not solid, just no light at all.

As mentioned, I tested/calibrated the probes - so they work, my question was WHY did I turn it on and they were set to +32 degrees in the calibration menu when I never did that and personally didnt know there was a calibration setting so I took me a long time to figure it out. And then the Wifi Issue is the other question.

5

Just to confirm, is this the WIFI button you pressed?
image

Please check indoors. If it’s in a place with strong light, its indicator light may not be visible clearly.
If the indicator light still does not light up, please email support@inkbird.com with order information and a video of this problem.
About the APP, maybe you can try INKBIRD APP? It is upgraded from INKBIRD PRO APP.