IDT-34c-B can't connect with the app. Bluetooth

I’ve got the IDT-34c-B wireless foodthermometer, with bluetoot connection.
I can’t get the app working and connect the product with the app.
When i follow the steps on the screen, it says turn on the divice, but then the app don’t react to the other steps, i cant click furder to continue the rest of the steps…
Very frustrating. :frowning:

Hello,
Please make sure that the permissions for the INKBIRD app are enabled in your phone’s settings.
Please make sure that the Bluetooth and location functions of your phone are turned on.
Please check that your phone is not automatically connected to other Bluetooth devices.
Can it work?