Bodyweight scale IBWW-01

Hi, I have a bodyweight scale, but can not connect to either my phone or anything else. can not use the product as intened. how to connect a bodyweight scale to your android phone, samsung ultra 22 ?

Please make sure that all permissions for the INKBIRD app are turned on in the phone settings.
Please turn on the Bluetooth and location functions of your phone. Please check whether the phone automatically connects to other Bluetooth devices.
If it still cannot connect, please provide order information and problem video to email for after-sales service.