Screen doesn't work

Hi
I just get my new inkbird 100w and the screen doesn’t work

I tried to put in in the water between min max line before turning it on ans still nothing

Please help!!! :sob::sob:

Hello,
Do you mean that the screen of the ISV-100W cannot turn on after it is plugged into a power outlet?
Please make sure the power outlet is working.
If possible, please provide the order information and the problem video to the email support@inkbird.com for after-sales service.
Since forum posts are public, this may involve private information, please do not reply here.
Thanks.