Really remote monitoring ITC-308 wifi devices

We have multiple ITC-308 WiFI Series controllers we would like to monitor far remotely. Right now, we can connect to the controllers using the Android APP on the local wifi network, however how do we connect to the ITC-308 devices if we ARE NOT in the local wifi signal?

In other words, how do we reach the ITC-308 devices if we are 1,000 miles away and want to monitor the temperatures?

Hello,
As long as the ITC-308-WIFI maintains a connection to the local 2.4GHz wifi with internet access, the mobile phone can use different networks to remotely view data.

Hi, yes it was not clearly defined in all of your marketing materials how this works, or even in the instructions that come with the device. If you could simply put some words that say something like

" if your Wi-Fi network is connected to the Internet you can monitor your Inkbird device from anywhere with your cell phone"

Thank you
Mark

Ps, now I am really happy with the device! It works perfectly for our needs

Thanks for the suggestion, I’ll pass it on to the relevant people.