Q: IBBQ-4T won't connect to Wi-Fi

A: Please check as below:

① The phone is connected to the 2.4GHz Wi-Fi.

② Press the power button of the thermometer quickly for 3 times, then the Wi-Fi icon of the device will blink rapidly.

③ Please put the IBBQ-4T close to the Wi-Fi router and phone.

④ Pair it on the Inkbird pro app, please make sure the Wi-Fi password is correct.

⑤ The Wi-Fi router encryption method was WPA/ WPA2-PSK.

⑥ The battery of IBBQ-4T was fully charged.

⑦ If still cannot work, please reboot the Wi-Fi router and test with another phone.

Here is a video for reference:

Been through all that multiple times.

Have you figured anything else out? We had previously been able to connect the device but I got a new phone and had to go through the process again and now it won’t connect. So frustrating! Our router automatically goes between 2.4GHz and 5GHz so I don’t know what else to do.

Hello,
May I know the phone model and app you are using?
Please make sure the phone is kept connected to 2.4GHz wifi during pairing, it will not automatically switch to 5GHz wifi.
Please refer to this troubleshooting post: