No Graph display IBT-24s

My graphs are coming up with no data … does anyone know how to fix this … I have seen several users with this similiar issue… and somehow it magically gets fix, but nothing on the user’s end

Just to confirm, does the IBT-24S stay connected to the INKBIRD APP? Will the APP display real-time temperature readings? Just the graph with no data?
Could you provide your phone model, phone system version, and country, I will contact the engineer to use the same model of equipment to test.

Real-time temperature data is displayed …
just No Data for any of the 4 graphs

Samsung S10+
Model SM-G975U
Android Version 12
Country USA

I contacted the engineers and they updated the INKBIRD APP. Please upgrade the APP, will it work?