Newest version of Android BBQ Pro fails

Questions & Answers
1

After installing the latest BBQ Pro app I found that I can’t get Wifi enabled because of an error in the IoT client.

I have a IBBQ-4BW. Bluetooth works every now and than. Most of the times I need to make a new bluetooth connection by first forgetting the device and pair the device again.

The Wifi says I need to connect to the IoT cloud. Entering my old password shows : invalid client, no access.

I tried to press the forgot password option.

The forgot password and the register functionality seems to want to send an Email to the telephone country code + the entered emailadres. That is never going to arrive.

It all used to work flawlessly before the update was installed.

Please fix these problems.

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2

Hello,
Maybe you could download and register the INKBIRD app to try? It is the latest app, its functions will be relatively stable.

3

The inkbird app seems to work, but now I miss the BBQ Pro functionality.

When will the BBQ Pro app be working again?

4

The engineer has adjusted the BBQ GO PRO app, please log in again, does it work? If there is still a problem, please provide your phone model and I will contact the engineer for further checks.
Thanks.

5

Hello Tania,

It appears to be working again. Thank you.

Regards,
Harold

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