IBS-M2 displays pool thermometer and home temp but mobile app only shows home temp

The pool thermometer is displaying on the IBS-M2 (“gateway”) as well as the internal home temperature. The internal home temperature displays on the mobile app (Android, updated to current version) but the mobile app does not display the pool thermometer. It seems the app is connected to the gateway (because the home temp is displayed on the mobile app) and the gateway is connected to the pool thermometer (the pool thermometer is displayed on the gateway). How do I get both to display on my mobile app?