As of today I can access temp on my remote thermometer for furnace. Temp works but. I graph info. Anyone else having an issue?
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I have the IBT-26S(5G) meat thermometer and I was experiencing the same issue that you’re describing. I am planning to smoke a pork butt this Sunday and would really like this to be fixed by then. Haven’t tested it out today to see if its still a problem.
Hello,
Are the thermometers you use all IBT-26S?
The problem is that the APP can view real-time temperature readings, but the graph data cannot be displayed?
Are you using Bluetooth or WIFI to connect?
Please provide the country, phone model, phone system and graph screenshot, I will contact the engineer to check.
Hey, so I am using the IBT-26S(5G) only. I have the thermometer connected to my WiFi and I have Bluetooth connections enabled.
When I was experiencing this issue, I tried disabling the Bluetooth on my phone to see if only WiFi worked, but that did not work.
I also tried disabling the WiFi on my phone to connect only using Bluetooth, but that did not work either.
I am using this device from Arizona, USA
My phone is the Apple iPhone 15 Pro running iOS 17.1.1
I don’t have a screenshot to provide because it has been working since.
Same here, Im using the IBBQ-4T. Its reading temperatures correctly but when I go to the graph it says “No Data”
I’m using the IBBQ-4T. The temperatures are reading correctly, but when I go to the graph it says “No Data”.
I have the same issue, it has happened before
Having the same issue today ibbq-4t data and connections good, no graph.
Same issue with my IBBQ-4T.
SAYS NO DATA?
No update for the app or the device.
Please fix.
I am also seeing the same issue with “no data” on the graph for my new IBBQ-4T. Is there a fix on the way for this?
Sorry for the inconvenience.
Please update the app to the latest version and refresh the chart function. Does it work?
If it still has problems, please email the country, phone model and product device ID to support@inkbird.com.
Since forum posts are public, these may involve private information, please do not reply here.
Thanks.