Have you figured anything else out? We had previously been able to connect the device but I got a new phone and had to go through the process again and now it won’t connect. So frustrating! Our router automatically goes between 2.4GHz and 5GHz so I don’t know what else to do.
May I know the phone model and app you are using?
Please make sure the phone is kept connected to 2.4GHz wifi during pairing, it will not automatically switch to 5GHz wifi.
Please refer to this troubleshooting post:
I constantly have to repair my inkbird to the router, each and every time i use my smoker or want to use the inkbird. it is super frustrating to have to do this each and every time i want to smoke food. how can i keep the thing connected or do i need to buy something better? TIA