Q: IBBQ-4T won't connect to Wi-Fi

[Tania]

Hello,
May I know the phone model and app you are using?
Please make sure the phone is kept connected to 2.4GHz wifi during pairing, it will not automatically switch to 5GHz wifi.
Please refer to this troubleshooting post:

Q&A: INKBIRD WIFI product connection troubleshooting

First of all, please ensure that the INKBIRD WIFI product is placed within the 2.4GHz wifi signal range. Please keep the product as close as possible to the 2.4GHz wifi router. (INKBIRD WIFI products do not support 5GHz wifi.) Please note that the WIFI signal may be affected by obstacles such as doors/walls/windows. Please make sure that the app is the latest version and the Bluetooth & location functions of your phone are turned on. If you are using iphone, please note that the local networ…