# Wifi ITC-308 not honoring differences values

**URL:** <https://community.inkbird.com/t/wifi-itc-308-not-honoring-differences-values/48076>\
**Category:** Questions & Answers\
**Created:** [May 9, 2023, 2:51am UTC](https://community.inkbird.com/t/wifi-itc-308-not-honoring-differences-values/48076 "2023-05-09T02:51:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dbibaud140](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@dbibaud140](https://community.inkbird.com/u/dbibaud140)\
**Post date:** [May 9, 2023, 2:51am UTC](https://community.inkbird.com/t/wifi-itc-308-not-honoring-differences-values/48076/1 "2023-05-09T02:51:10Z")

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Hello, for some reason my itc 308 isn’t honoring the cooling or heating difference values. No matter what I set them to it either goes to heating or cooling with a .1 degree difference. I tried setting it with the app, which doesn’t reflect on the controller most times unless I reboot it and tried setting it from the device which doesn’t reflect in the app unless I restart the app. Anyone know what’s going on? Thanks!

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [May 9, 2023, 4:22am UTC](https://community.inkbird.com/t/wifi-itc-308-not-honoring-differences-values/48076/2 "2023-05-09T04:22:56Z")

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Hello,  
Please refer to:

> [@Q&A: How does ITC-308WIFI work?](https://community.inkbird.com/t/q-a-how-does-itc-308wifi-work/151):
>
> ITC-308WIFI has a special temperature mode and a normal temperature mode. The trigger conditions for the special temperature mode are: Enter the setting mode through the SET key then exit. Enter the setting mode through the app then exit. In the special temperature mode, ITC-308WIFI will ignore the settings of HD (Heating hysteresis temperature) and CD (Cooling back temperature) and turn on the heating/cooling output. It will not enter the normal mode until the temperature reaches the SV tar…

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**Author:** ![dbibaud140](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@dbibaud140](https://community.inkbird.com/u/dbibaud140)\
**Post date:** [May 9, 2023, 11:35am UTC](https://community.inkbird.com/t/wifi-itc-308-not-honoring-differences-values/48076/3 "2023-05-09T11:35:58Z")

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Hi Tania, thanks so much for that explanation. So if I understand correctly, if you adjust the SV it will go into special mode until it reaches that setting. That makes sense. I did adjust it and that’s when I noticed it. Then I tried moving it the other way to correct it and cooling came on. It reached its SV overnight and seems to be operating normal now. I must have missed that part of the manual.