# ISC-007BW - No data on graph **URL:** \ **Category:** Questions & Answers\ **Created:** [June 16, 2022, 1:40am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616 "2022-06-16T01:40:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![a2gin2](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@a2gin2](https://community.inkbird.com/u/a2gin2)\ **Post date:** [June 16, 2022, 1:40am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/1 "2022-06-16T01:40:55Z")
All of a sudden my ISC-007BW is no longer logging data for the temperature graph. It had been working fine previously. I have tried factory resetting the device and adding it back to my account, but no joy. Does anyone have any experience with this? Thanks. ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [June 16, 2022, 9:24am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/2 "2022-06-16T09:24:58Z")
May I know the app you are using is INKBIRD pro app or INKBIRD app? Is the screen of ISC-007BW able to display the temperature reading? Please provide the phone model, screenshot of the chart and your country. ---
**Author:** ![a2gin2](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@a2gin2](https://community.inkbird.com/u/a2gin2)\ **Post date:** [June 17, 2022, 12:53am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/3 "2022-06-17T00:53:28Z")
Inkbirg Pro Yes, the screen of the ISC-007BW accurately displays the temperature. iPhone 12 Mini, USA ![IMG_9891.PNG](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/1X/4bb8f99346c933d5282e4a7e41219f253fdc3456.jpeg) Thanks! ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [June 17, 2022, 7:03am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/4 "2022-06-17T07:03:04Z")
Please recheck the graph. I contacted the engineers and they optimized the app. They tested that it can be displayed properly. ---
**Author:** ![a2gin2](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@a2gin2](https://community.inkbird.com/u/a2gin2)\ **Post date:** [June 18, 2022, 1:43am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/5 "2022-06-18T01:43:46Z")
That worked! Thanks. ---
**Author:** ![Bryce2jz](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Bryce2jz](https://community.inkbird.com/u/Bryce2jz)\ **Post date:** [November 26, 2022, 7:50pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/6 "2022-11-26T19:50:06Z")
Hi, what was the fix here for this issue? My controller worked fine last time I used it. Turned it on today and it’s saying no data on the app over wifi… I change to Bluetooth and I have data on the graph 🤷‍♂️ ![image](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/1X/7e729ecb80f43bc8a5124699a886b0bcabf502e5.jpeg) ---
**Author:** ![Bryce2jz](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Bryce2jz](https://community.inkbird.com/u/Bryce2jz)\ **Post date:** [November 26, 2022, 7:50pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/7 "2022-11-26T19:50:39Z")
![image](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/1X/2f4693abd4d6f6be25bb08208e48cbe532ff1982.jpeg) ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [November 28, 2022, 2:45am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/8 "2022-11-28T02:45:25Z")
Hello, Please put the ISC-007BW next to the 2.4GHz wifi router, will the graph be displayed? This can help us rule out whether it is a signal problem. If no, could you please let me know the phone model, which app you are using and your country? Thanks. ---
**Author:** ![Bryce2jz](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Bryce2jz](https://community.inkbird.com/u/Bryce2jz)\ **Post date:** [November 28, 2022, 3:12am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/9 "2022-11-28T03:12:34Z")
Hi, I’ll have to check when I get home for the wifi part… I’ve used it before in the exact same place and didn’t have an issue 🤷‍♂️ iPhone 14pro, I’m in Australia and I use the InkBird pro app Thanks Bryce ---
**Author:** ![Bryce2jz](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Bryce2jz](https://community.inkbird.com/u/Bryce2jz)\ **Post date:** [November 28, 2022, 6:17am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/10 "2022-11-28T06:17:04Z")
![image1](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/1X/061dec49af8083e569321204a43a572688411832.jpeg) ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [November 28, 2022, 10:09am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/12 "2022-11-28T10:09:06Z")
Please refresh the app. The engineers replied to me that they updated this feature. Can it work? ---
**Author:** ![Tonya](https://avatars.discourse-cdn.com/v4/letter/t/7bcc69/32.png) [@Tonya](https://community.inkbird.com/u/Tonya)\ **Post date:** [January 26, 2023, 1:19am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/13 "2023-01-26T01:19:08Z")
I can not get a graph reading how do I fix this? Using the Pro App and it’s the ITC-306A V3.0 ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [January 27, 2023, 2:53pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/14 "2023-01-27T14:53:30Z")
Hello, Please use the INKBIRD app, which is based on the Inkbird pro app upgrade. The Inkbird pro app is planned to be discontinued and stop updating in the future. ---
**Author:** ![Andrewsr1](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@Andrewsr1](https://community.inkbird.com/u/Andrewsr1)\ **Post date:** [September 7, 2023, 2:18pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/15 "2023-09-07T14:18:59Z")
Currently having this issue with my IBT-26s. Was working a few days ago now I don’t see data in the graph. Using INKBIRD app. ---
**Author:** ![Lisajo7](https://avatars.discourse-cdn.com/v4/letter/l/4da419/32.png) [@Lisajo7](https://community.inkbird.com/u/Lisajo7)\ **Post date:** [September 7, 2023, 6:55pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/16 "2023-09-07T18:55:02Z")
I have also lost data on graph for almost a full 20 hours now and have spent countless hours today when I have other very pressing things to tend to trying to find an answer. I can see the temperatures, but when I click to see the graph it says “no data”. I need the graph to monitor and be able to adjust my snake’s temperatures based on the information in the graph. I switched from the Pro app to the Inkbird app late last year after finding this message thread when losing data then and all has been well until last night. Please help! ![373433288_223059623749677_8166437346339768772_n](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/2X/4/4854f552ffdea6ab111056f42cf4a2c1b170b14d.jpeg) ---
**Author:** ![User\_1673710444458](https://avatars.discourse-cdn.com/v4/letter/u/a587f6/32.png) [@User\_1673710444458](https://community.inkbird.com/u/User_1673710444458)\ **Post date:** [September 7, 2023, 7:16pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/17 "2023-09-07T19:16:46Z")
Same issue here. Can’t believe this has been going on so long. ---
**Author:** ![Lisajo7](https://avatars.discourse-cdn.com/v4/letter/l/4da419/32.png) [@Lisajo7](https://community.inkbird.com/u/Lisajo7)\ **Post date:** [September 8, 2023, 3:10pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/18 "2023-09-08T15:10:06Z")
I am receiving data on the graph again finally. Is yours working now too? ---
**Author:** ![gregmason](https://avatars.discourse-cdn.com/v4/letter/g/f04885/32.png) [@gregmason](https://community.inkbird.com/u/gregmason)\ **Post date:** [May 24, 2024, 10:02pm UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/19 "2024-05-24T22:02:54Z")
Since May 22 2024 update I have no data trend ---
**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\ **Post date:** [May 29, 2024, 2:18am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/20 "2024-05-29T02:18:20Z")
Hello, May I know if ISC-007BW uses Bluetooth or WIFI? If it is Bluetooth, please send an email to [support@inkbird.com](mailto:support@inkbird.com) with your phone model and a screenshot of the problem. If it is WIFI, please send an email to [support@inkbird.com](mailto:support@inkbird.com) with your country, phone model, ISC-007BW device ID, and a screenshot of the problem. The device ID can be viewed and copied through the INKBIRD app - ISC-007BW - ‘more’ in the upper right corner - device information. Thanks. ---
**Author:** ![gregmason](https://avatars.discourse-cdn.com/v4/letter/g/f04885/32.png) [@gregmason](https://community.inkbird.com/u/gregmason)\ **Post date:** [May 29, 2024, 4:39am UTC](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616/21 "2024-05-29T04:39:04Z")
Hello; My Inkbird ITC-308-WIFI has been working perfectly normally until a week or so ago. Now while I can see the temperature and adjust all settings, no data shows in the Temp.trend diagram page. I am in New Zealand My phone is a Samsung S23 Ultra Device ID is ebf06b5da23bb23e70fc2k IP: 101.98.240\* Mac: fc:67:1f:d1:f2:3c I attach picture of the issue ![WhatsApp Image 2024-05-29 at 16.37.53_49fdbbb7.jpg](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/2X/0/07555062c3b7d0700136216451622c9e9aa95a19.jpeg) [Next page](https://community.inkbird.com/t/isc-007bw-no-data-on-graph/616.md?page=2)