# Ipt-2ch has no data in app

**URL:** <https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067>\
**Category:** Uncategorized\
**Created:** [November 6, 2023, 11:20pm UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067 "2023-11-06T23:20:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Gaboonkiss](https://avatars.discourse-cdn.com/v4/letter/g/d78d45/32.png) [@Gaboonkiss](https://community.inkbird.com/u/Gaboonkiss)\
**Post date:** [November 6, 2023, 11:20pm UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067/1 "2023-11-06T23:20:39Z")

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My ipt-2ch are not giving me graph or data but have correct temp display on app

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [November 7, 2023, 7:16am UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067/2 "2023-11-07T07:16:28Z")

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Hello,  
Could you provide your country, phone model, phone system version and device ID of IPT-2CH?  
Please make sure you are using the latest version of INKBIRD APP.

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**Author:** ![Gaboonkiss](https://avatars.discourse-cdn.com/v4/letter/g/d78d45/32.png) [@Gaboonkiss](https://community.inkbird.com/u/Gaboonkiss)\
**Post date:** [November 7, 2023, 10:55am UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067/3 "2023-11-07T10:55:23Z")

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In the united states phone is a samsung galaxy s23 ultra andriod using Verizon app ID eb4897fdb6e93996a5jtft, eb7dbc5f7e27c84e63jspv, 63525134e868e7f0f611, 36882158483fda1cd74c, 018232048cce4efaa9b4 I’m running 5 of them and everthing is yp to date

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [November 10, 2023, 10:31am UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067/4 "2023-11-10T10:31:15Z")

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I contacted the engineers and they did a preliminary check, tested with an account in the same country, or checked your device ID but found no problem. Is it possible to provide a screenshot of one of the device charts with no data? They will do further checks.

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**Author:** ![Gaboonkiss](https://avatars.discourse-cdn.com/v4/letter/g/d78d45/32.png) [@Gaboonkiss](https://community.inkbird.com/u/Gaboonkiss)\
**Post date:** [November 10, 2023, 1:46pm UTC](https://community.inkbird.com/t/ipt-2ch-has-no-data-in-app/99067/5 "2023-11-10T13:46:04Z")

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This is what I get

 ![Screenshot_20231110_074526_Inkbird Pro.jpg](https://canada1.discourse-cdn.com/flex031/uploads/inkbird1/original/2X/b/ba8f0d3643c5e2316ecf81c79c2c851105e6c846.jpeg)