# IBS-P01R & IBS-M1 temperature not showing on the app

**URL:** <https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117>\
**Category:** Questions & Answers\
**Created:** [March 14, 2023, 12:06pm UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117 "2023-03-14T12:06:16Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![davejuhlsellshomes](https://avatars.discourse-cdn.com/v4/letter/d/ecccb3/32.png) [@davejuhlsellshomes](https://community.inkbird.com/u/davejuhlsellshomes)\
**Post date:** [March 14, 2023, 12:06pm UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/1 "2023-03-14T12:06:16Z")

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My Inkbird app showed two alarm messages this morning. When I click on that message it does not show the hot tub temperature, it does show outdoor info. When I click on the message It shows a screen that says Alarm status reminder with what looks like Chinese writing below. There is nothing to give what the temperature is. How do I fix this so it shows temperature again?

Here are the two inkbird products we are using together:

1. Inkbird IBS-P01R Wireless Pool Thermometer Floating Easy Read, Remote Pool Thermometer for Swimming Pool, Bath Water, and Hot Tubs 2nd Updated Generation
2. Inkbird IBS-M1 WiFi Gateway Temperature Humidity Sensor,Supports Bluetooth and Wireless Thermometer Hygrometer Connection with Save and Export Data,Real Time and Remote Monitoring and Alert.

Thank you!

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [March 16, 2023, 2:33am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/2 "2023-03-16T02:33:25Z")

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Hello,  
May I know which app you are using? Is it the Inkbird pro app or the INKBIRD app?  
Please provide your phone model and a screenshot of the problem.

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**Author:** ![User\_1697676047924](https://avatars.discourse-cdn.com/v4/letter/u/3ec8ea/32.png) [@User\_1697676047924](https://community.inkbird.com/u/User_1697676047924)\
**Post date:** [October 19, 2023, 1:33am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/3 "2023-10-19T01:33:47Z")

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Hello Tania,  
I think I have the same problem.  
I just bought a bundle of IBS-M1 and IBS-P01R.  
I was able to installe the IBS-M1 and read data of two other temperature sensors.  
But when I want to connect the IBS-P01R to the app on my cell phone, this is not possible. The IBS-P01R does not appear on the list of selectable devices nor can it be detected when it is placed nearby.  
I use the Inkbird app from the play store, and I think that the version is 1.6.9 (at least it is displayed when I open the information on the app on my Android phone).  
My goal is to use the IBS-P01R as a datalogger, hence I need a connection to the app (not just displaying information on the LCD display)  
Thank you for your help

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [October 20, 2023, 6:30am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/4 "2023-10-20T06:30:32Z")

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Hello,  
Just to confirm, are you using the IBS-P01R-O pool thermometer? Please note that the IBS-P01R-I screen receiver cannot be connected to the IBS-M1.  
The IBS-P01R cannot be added by manually selecting the model number via the INKBIRD APP homepage.  
If the IBS-M1 gateway is used, it will automatically search for the surrounding sensor signals and add them automatically. Is there any record of the offline IBS-P01R-O in the IBS-M1? If not, please put the IBS-P01R-O next to the IBS-M1 and reinstall the batteries. Does the IBS-M1 search for the signal of the IBS-P01R-O and connect it?

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**Author:** ![Deechap](https://avatars.discourse-cdn.com/v4/letter/d/22d042/32.png) [@Deechap](https://community.inkbird.com/u/Deechap)\
**Post date:** [December 7, 2023, 1:38am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/5 "2023-12-07T01:38:34Z")

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I also have the same problem with same units. In app under devices it only lists the IBS-M1 but if i select that i get somthing that says sensor 1 but it is all greyed out therefore i dont know if info is correct. But no where it lists IBS-P01R

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [December 8, 2023, 3:24am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/6 "2023-12-08T03:24:17Z")

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Hello,  
If you click on the IBS-M1, it will display the contents of sensor 1, indicating that the IBS-M1 is connected to the sensor. Please understand that the sensor name it displays may not be the model number of the sensor itself.

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**Author:** ![Deechap](https://avatars.discourse-cdn.com/v4/letter/d/22d042/32.png) [@Deechap](https://community.inkbird.com/u/Deechap)\
**Post date:** [December 8, 2023, 4:37am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/7 "2023-12-08T04:37:12Z")

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Hi Tania,  
Yes i worked that out but mine is greyed out and temp hasnt changed on it like its not connected

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**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [December 15, 2023, 2:30am UTC](https://community.inkbird.com/t/ibs-p01r-ibs-m1-temperature-not-showing-on-the-app/32117/8 "2023-12-15T02:30:56Z")

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Please place IBS-P01R next to IBS-M1 for testing. Will IBS-M1 display the reading of IBS-P01R?  
This can help us check if signal instability is the cause.  
If it doesn’t work, please remove the IBS-P01R and reconnect it. Will it work?
