# IBS-P01R continually disconnects from monitor
**URL:** https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555
**Category:** Questions & Answers
**Created:** [May 22, 2022, 6:33am UTC](https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555 "2022-05-22T06:33:38Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Trotts19](https://community.inkbird.com/u/Trotts19)
#### Post date: [May 22, 2022, 6:33am UTC](https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555/1 "2022-05-22T06:33:38Z")
I pair the two, temperature shows on the monitor and later, the monitor shows 3 dashes.
This has happened over and over.
The sensor and monitor are no more than 15 feet apart
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### Author:  [@Tania](https://community.inkbird.com/u/Tania)
#### Post date: [May 23, 2022, 1:20am UTC](https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555/2 "2022-05-23T01:20:09Z")
Please check whether the battery power of the transmitter and receiver is sufficient. Are the batteries rechargeable or non-rechargeable? Are the transmitter and receiver intact?
Is there an obstacle between the transmitter and receiver? If the transmitter is placed next to the receiver and re-paired for testing, will it also disconnect?
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### Author:  [@Trotts19](https://community.inkbird.com/u/Trotts19)
#### Post date: [May 23, 2022, 4:29am UTC](https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555/3 "2022-05-23T04:29:19Z")
Batteries are fresh, no obstacles other than a standard house wall.
No idea, I put the sensor in the pool where it belongs. This is not a new unit, had for a year or two, this just started
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### Author:  [@Tania](https://community.inkbird.com/u/Tania)
#### Post date: [May 24, 2022, 1:48am UTC](https://community.inkbird.com/t/ibs-p01r-continually-disconnects-from-monitor/555/4 "2022-05-24T01:48:35Z")
Do you mean there is no problem to use the same brand of batteries in the same position as before?
If yes, please contact [support@inkbird.com](mailto:support@inkbird.com) for after sales, please provide the link of this post and order information for them to process quickly.
Thanks.