# Getting hooked up to Internet to register

**URL:** <https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313>\
**Category:** Questions & Answers\
**Created:** [February 2, 2022, 4:42pm UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313 "2022-02-02T16:42:34Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![WXMAN](https://avatars.discourse-cdn.com/v4/letter/w/8edcca/32.png) [@WXMAN](https://community.inkbird.com/u/WXMAN)\
**Post date:** [February 2, 2022, 4:42pm UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/1 "2022-02-02T16:42:34Z")

</div>

I have a IBBQ-4T device. Having a problem getting Verification code with mobile number. I have registered on line. Additionally, when turning the Inkbird on, no WIFI signal is showing.

the App on my Droid is not letting me register

1. It asks me for an email address then adds a 1- in front of it like a Mobil number.
2. When I try to get a verification number by my mobile number, it says that my country region is not supported.

---

<div class="post-metadata">

**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [February 3, 2022, 2:32am UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/2 "2022-02-03T02:32:10Z")

</div>

Hello,  
Please refer to this post:

> [@Q&A: How to register for INKBIRD pro APP?](https://community.inkbird.com/t/q-a-how-to-register-for-inkbird-pro-app/162):
>
> Please search and download INKBIRD pro through the Google play/ APP store. Please open the INKBIRD pro APP and click Register. It will prompt you to enter your mailbox and password. After clicking register, it will prompt you to enter the verification code. [image] Please enter the mailbox and find the verification code. After filling in, the account can be successfully registered. Please note: The account of INKBIRD official website and the account of INKBIRD pro APP …

---

<div class="post-metadata">

**Author:** ![WXMAN](https://avatars.discourse-cdn.com/v4/letter/w/8edcca/32.png) [@WXMAN](https://community.inkbird.com/u/WXMAN)\
**Post date:** [February 3, 2022, 10:12pm UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/3 "2022-02-03T22:12:39Z")

</div>

Still having a problem even with pro

The issue is that when i put my email address in, the ink bird program automaticly adds a 1 to it and then the email address becomes unusable. It asks for email but what it really is asking for is my mobil number.

I tryed each way. I am not getting a validation code. Thought that i might be because that eveyone is on new year holiday?? 😉

---

<div class="post-metadata">

**Author:** ![WXMAN](https://avatars.discourse-cdn.com/v4/letter/w/8edcca/32.png) [@WXMAN](https://community.inkbird.com/u/WXMAN)\
**Post date:** [February 4, 2022, 12:42am UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/4 "2022-02-04T00:42:14Z")

</div>

So i registered with i bird pro

I do i access the remote temperature info on my smart phone. Which app?

---

<div class="post-metadata">

**Author:** ![WXMAN](https://avatars.discourse-cdn.com/v4/letter/w/8edcca/32.png) [@WXMAN](https://community.inkbird.com/u/WXMAN)\
**Post date:** [February 6, 2022, 5:24pm UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/5 "2022-02-06T17:24:42Z")

</div>

Hello Tania,

I still have been unsuccessful in getting set up. I got through everything but the problem is now that my phone with the APP will not par with the device. I have tried countless ways. The modem is 2.5G and the APP is searching to Par. I am within 10 feet of the modum and a few inches of the device. If it possible that I have a defective device?

WXMAN

---

<div class="post-metadata">

**Author:** ![Tania](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.inkbird.com/tania/32/88_2.png) [@Tania](https://community.inkbird.com/u/Tania)\
**Post date:** [February 7, 2022, 2:10am UTC](https://community.inkbird.com/t/getting-hooked-up-to-internet-to-register/313/6 "2022-02-07T02:10:43Z")

</div>

Hello,  
May I know are you using the latest version of the Inkbird pro app?  
Please check if the router settings are correct:

> [@Q&A: INKBIRD WIFI product connection troubleshooting](https://community.inkbird.com/t/q-a-inkbird-wifi-product-connection-troubleshooting/152):
>
> First of all, please ensure that the INKBIRD WIFI product is placed within the 2.4GHz wifi signal range. Please keep the product as close as possible to the 2.4GHz wifi router. (INKBIRD WIFI products do not support 5GHz wifi.) Please note that the WIFI signal may be affected by obstacles such as doors/walls/windows. Please make sure that the app is the latest version and the Bluetooth & location functions of your phone are turned on. If you are using iphone, please note that the local networ…

Please refer to this video: [https://www.youtube.com/watch?v=MKfPjmvGzzQ&t=10s](https://www.youtube.com/watch?v=MKfPjmvGzzQ&t=10s)  
Can it be successful?
